Using the RealTime software to change an Employee's Role in the Time Clock


NOTE - This article describes changing a user's "Clock Role" from the RealTime Software


Clock Roles:

Access to the clock menu from the clock keyboard can be restricted to certain users.  In order to have menu restrictions, one or more employee enrollments must be assigned to a role other than "user".  "User" is the clock term for the "Employee" role.  Not all clock use the same terminology - Monochrome clocks use the term "Admin" and Color Screen clocks will use "Role", Privilege", or "Purview", depending on Model and Firmware version.


Privilege Levels:

You can assign "Employee", "Enroller" or "Administrator" levels to specific clock enrollments.

Facial Recognition clocks do not support the Enroller level and, if assigned to an employee, will be upgraded to Administrator level on Facial Recognition clocks.

Privilege Levels are assigned / applied to the clock group and is not specific to individual clocks.



Changing Privilege from the Employee Record:

  1. Navigate to Employees
  2. Select and Edit the desired employee record
  3. Select the Externals tab (third tab)
  4. Click the desired Clock Identity (in the "Assigned" list) that you wish to modify
  5. From the Privilege drop down, select the desired privilege level
  6. Click OK on the Identity dialog
  7. Save the Employee record
  8. RealTime will send an update to the clock(s) in the group


Employee Record Privilege 


Changing Privilege from the Communications Group:

  1. Navigate to Setup >> Communications
  2. Select and Edit the desired Clock Group
  3. Select the Identities tab (second tab)
  4. Choose the Row of the Clock Identity you wish to modify
  5. Select the desired Privilege from the drop down list
  6. If desired, make more changes to this or different rows
  7. Save the Clock Configuration
  8. RealTime will send updates to the clock(s) in the group for each modified row


Communications Group Privilege