RealTime supports Single Sign-On (or SSO) in both the Silverlight and the HTML platforms.


SSO must be enabled through the Reseller account in order for it to be successful.


For HTML, there are three links you can use. Two direct links for employee or manager logins or a unified link that will determine the user type logging in.


For Silverlight, only a Unified Login is supported


Note: You should use the unified SSO login only if you're sure there won't be an employee and manager with the same username. If there is an instance of matching usernames then the employee will have priority.