To delete unassigned clock identities from Timekeeper:


  1. Go to Timekeeper >> Setup >> Clock Identities
  2. If your company has more than one Clock Group, select the correct one from the drop-down menu at the top of the page. 
  3. Click on the "Employee" header twice (to reverse sorting order by name).
  4. Highlight the Unassigned IDs. Click on the first Unassigned entry, scroll down if necessary, hold down the SHIFT key, and click on the last entry. 
  5. Click "Delete" on the bottom left.
  6. Click "Save."

On any clock you can check the current stored data quantity by going to the menu and selecting Sys Info

Sys Info will show:
  • User Count (All Enrolled PINs)
  • Admin Count (All PINs that are Enroller or Admin level)
  • Pwd Count (All PINs with a Passcode)
  • FP Count (all fingerprints enrolled)
  • Record count (Number of Punch Log Entries)

If any of these seem obviously high, and the clock is currently on-line, go to Menu >> System >> Data Mng >> Delete All, then reload that clock with current users by using the software.

Reloading:
  1. Timekeeper >> Setup >> Clock Groups >> [clock group] >> Clock Tools
  2. Select the clock(s) to reload
  3. Click the "Upload All Employees" button


NOTE!!
If the clock is not currently on-line then it might have punches that are not yet delivered to the server.  
Please ensure that the clocks are online and current before deleting data