If your clock's serial number after the Z## begins with the following, it is a "new generation" clock.
Series 15 (Fingerprint)
4891...
BJIH...
APT2...
Series 800 (Face)
AF44...
3837...
6614...
To re-query punches from a New Generation Clock, go to Clock Tools and...
1) Select the desired device(s) in the "Clocks" section
2) Set the Timestamp to the Earliest needed punch in the "Clock Commands" section
3) Send the command using Set Clock Option
Below is an example string that will collect all punch from 6/6/2025 @ 12:01 AM until 6/9/2025 @ 1:12 PM
Name:
CMD DATA
Value:
QUERY ATTLOG StartTime=2025-06-06 00:01:00\tEndTime=2025-06-09 13:12:00