Where to get file(s)
For Fingerprint
- Download from here: http://clockfiles.sundialtime.com/Firmware/6-8-0b1094/res.tgz
Or see below for other devices
Update Via USB Drive
- Place the file res.tgz file on a USB Flash Drive. (The USB Flash drive must be formatted in FAT32. The clock will not read an NTFS formatted drive.)
- Connect the flash drive to your clock.
- Go to Menu>System>Update
- Clock will say that audio or Language file is updated (ignore Text) and press M/<enter>.
- Press ESC until back to idle screen
- Reboot Clock.
(Clock may take 2-5 minutes to reboot.) - Once clock loads up (files have been extracted), reboot the clock again.
- For HID card readers (Z03), set CardBitsReverse=0.
Update Via RealTime Web
This option requires that the clock download a 6MB file. Give step 9 enough time to complete
- Login in to RealTime
- Navigate to Setup >> Communications
- Open the Clock Group that contains the clock(s) you need to update
- Click "Clock Tools"
- Select the clock(s) you wish to update
- In the "Set Clock Options" area
Enter CMD PutFile in the Option field
Enter http://clockfiles.sundialtime.com/Firmware/6-8-0b1094/res.tgz in the Value field
(see below for alternate reader models)
Click "Set Option" - Click OK at the Warning Message
- Click OK at the Queue Confirmation
- Wait a few minutes for the download to complete
5~7 minutes should be sufficient - Click the Reboot button in the "Clock Commands" section
The clock will take several minutes to reboot - Once the reboot completes, reboot it again
- For HID card readers (Z03), set CardBitsReverse=0.
Update Via Telnet
https://sundialtimesystems.freshdesk.com/solution/articles/1000226703-update-firmware
Firmware Paths by Reader Type
Barcode
http://clockfiles.sundialtime.com/Firmware/6-8-0b1014/B/res.tgz
HID / Prox Only
http://clockfiles.sundialtime.com/Firmware/6-8-0b1014/CR/res.tgz
Fingerprint
http://clockfiles.sundialtime.com/Firmware/6-8-0b1094/res.tgz
Mag Stripe
http://clockfiles.sundialtime.com/Firmware/6-8-0b1014/M/res.tgz