Where to get file(s) 

For Fingerprint

Or see below for other devices



Update Via USB Drive


  1. Place the file res.tgz file on a USB Flash Drive. (The USB Flash drive must be formatted in FAT32. The clock will not read an NTFS formatted drive.)
  2. Connect the flash drive to your clock.
  3. Go to Menu>System>Update
  4. Clock will say that audio or Language file is updated (ignore Text) and press M/<enter>.
  5. Press ESC until back to idle screen
  6. Reboot Clock.
    (Clock may take 2-5 minutes to reboot.)
  7. Once clock loads up (files have been extracted), reboot the clock again.
  8. For HID card readers (Z03), set CardBitsReverse=0.


Update Via RealTime Web

This option requires that the clock download a 6MB file.  Give step 9 enough time to complete

  1. Login in to RealTime
  2. Navigate to Setup >> Communications
  3. Open the Clock Group that contains the clock(s) you need to update
  4. Click "Clock Tools"
  5. Select the clock(s) you wish to update
  6. In the "Set Clock Options" area
    Enter CMD PutFile in the Option field
    Enter http://clockfiles.sundialtime.com/Firmware/6-8-0b1094/res.tgz in the Value field
    (see below for alternate reader models)
    Click "Set Option"
  7. Click OK at the Warning Message
  8. Click OK at the Queue Confirmation
  9. Wait a few minutes for the download to complete
    5~7 minutes should be sufficient
  10. Click the Reboot button in the "Clock Commands" section
    The clock will take several minutes to reboot
  11. Once the reboot completes, reboot it again
  12. For HID card readers (Z03), set CardBitsReverse=0.


Update Via Telnet


https://sundialtimesystems.freshdesk.com/solution/articles/1000226703-update-firmware


Firmware Paths by Reader Type

Barcode
http://clockfiles.sundialtime.com/Firmware/6-8-0b1014/B/res.tgz

HID / Prox Only
http://clockfiles.sundialtime.com/Firmware/6-8-0b1014/CR/res.tgz

Fingerprint
http://clockfiles.sundialtime.com/Firmware/6-8-0b1094/res.tgz

Mag Stripe
http://clockfiles.sundialtime.com/Firmware/6-8-0b1014/M/res.tgz